Subject: Truly impressed with service of your sales person Joel QUIOC.

I have recently purchased pair of Bose 301 speakers and Bose VCS -10. I was attended to by Joel QUIOC.
I found Joel extremely helpful whose attitude was to provide me a solution for my home theatre rather then just make a sale.
I found him very patient with my questions and query. He even remembered my name on my second visit to your shop.
I had purchased Yamaha Receiver and DVD player about year ago from your competitor. But it was Joel who provided me with correct information to set it correctly which has greatly enhanced my audio experience.

Such a great service has prompted me to write this letter of appreciation. I now believe West Coast Hi -Fi is a true Audio-Visual place to shop.

I am hoping to spend more money with your shop in near future.

Jagdeep Bhatia


Just wanted to thank your manager  Marcel van der Sluis  for selling us the Energy speaker kit today. I just Googled some reviews on the set and was totally blown away. I’m not going to be able to set the system up for a few weeks (that will kill me!), but according to the reviews online—I will be amazed for sure. You ought to print out a few of the reviews for clueless customers like me who aren’t familiar with Energy!

Anyway, thanks for the advice, service and great price.

Next is a LCD TV (under $2000)! But that’s a few weeks away.

Max Randall
Clarkson, WA

The service I have received from Kim and his team at West Coast Hi-Fi Joondalup has been outstanding. I purchased a complete home theatre system and knowing absolutely nothing about the workings of any component I was very impressed at the way the system was explained to me and the time taken to do so. From my initial consultation with Clive to the installation of the system I was put completely at ease by the staffs professionalism and friendliness. I had a problem with one of the components after installation and it was never too much trouble for them to come out on-site and rectify the problem, I even received follow-up phone calls on a daily basis to ensure my satisfaction. It ended up being an elimination process but they dealt with the problem immediately and rectified it.

I would thoroughly recommend the friendly team at West Coast Hi-Fi Joondalup for any Hi-Fi purchase as they definitely know their business of home entertainment, work with you to obtain a fantastic product within your budget and their follow-up service is second-to-none.

Well done guys, keep up the great work and I just love my 95 inch screen and the home cinema you have created for me.

Jenny Richardson
Madeley WA