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- THURSDAY9:00AM - 5:00PM
- SUNDAY11:00AM - 4:00PM
Very happy! I upgraded from composite to a 4k/Atmos home theatre. Initially I knew very little, although Andrew kindly guided me through the process, explaining true 4k vs e-shift technologies and the pros and cons of all the various options.
Making this purchase was initially an overwhelming prospect with all that was involved if I wanted true ‘bang for my buck’. Andrew demonstrated patience, flexibility and adaptability the whole way through, giving me every confidence towards investing a substantial amount of money on theatre equipment. Justin, the installer, and Andrew knew exactly what they were doing on installation day and talked me through the process. In the end, I am blown away with the 4k home theatre and I cannot recommend the Sony 260-ES 4k projector and Denon X4400H receiver enough.
Thank you to Andrew and Justin for your professionalism and continuous support! If you want straight up honesty, fairness, specialised product knowledge and overall superb service…Andrew and Justin (specifically), and the rest of the friendly West Coast HiFi team will take care of you.
I would like to thank Kim and the team at West Coast Hifi for the fantastic customer service that I received whilst buying my new tv and sound system.
Even though I was not up to date with all the new technology, they were very helpful in explaining what equipment I would require. At no time did I feel that they were trying to sell me a product I didn’t need.
It is rare in the fast paced retail sector to be able to find such a trusting company.
I would recommend them, and will be, to friends and family.
Thank you also to Chris for the patience he showed when installing my outdoor speakers. It’s hard to crawl through a small roof space when you’re over 6 feet tall…!! Great effort.
Today I came today to buy Sennheiser headphones RS175 tv/hifi.
I just want to say a big thank you [to Kim] for your research to make sure the product was suitable for me with my profound hearing loss and that it would work the way I wanted to, for myself to be able to use the headphones while the rest of the family is able to hear the TV as normal, I am absolutely delighted with the result and the sound.
You were so patient and helpful in explaining the differences between the models and for this I am so thankful and would never hesitate to send friends and family to you to get the customer service you provide.
Thank you and no doubt I will see you again when I need another purchase of anything to do with home entertainment.
From the first day we walked into West Coast Joondalup and meeting with Marcel we knew we had come to the right place
As we were still in the planning stage of our build, Marcel took a keen interest in advising us what would be the best setup and layout for our home theatre
We had an idea of what we wanted but after numerous discussions with Marcel, it was clear that we were dealing with a professional who had the customers interest at heart
When our build was finally completed, now the time for the fit out was upon us. We got the impression that with Marcel’s involvement with this build, he was more excited to see this end product than we were
We unfortunately had a few technical issues and Marcel and the rest of the team were excellent in dealing and sorting the problems.
On a whole, we are totally satisfied with our home theatre and would gladly recommend Marcel and the rest of the team at West Coast Hi Fi Joondalup to anyone that is looking for more than just a normal home theatre
Thank you all who were involved in giving us the most amazing and awesome room in our beautiful home
K and Z Albasini.
I would like to thank you guys for the excellent and professional service I received from you and your installation specialist, Mike Bahr. He did an excellent and very professional job. I know he spent much more time than originally anticipated, but it shows his professionalism and integrity – rather do a great job than a rush job to meet the time. Thanks again to the whole team for your efforts.
G & S le Roux
Just a brief note to say how pleased I am with the Sonos Connect system that I purchased from West Coast Hi Fi last weekend. The system meets and exceeds all of my expectations, the ease of use is amazing and the sound quality is exceptional.
Alex delivered the system and did the set up for me, he explained in detail the operation and the capabilities of the Sonos Connect. I was mighty impressed with Alex, his knowledge and patience were appreciated, it is heartening to see a young man like Alex with such good sense of customer service.